Sherells Refund Policy
At Sherells, customer satisfaction is our priority. We stand behind the quality of our products and offer a 15-Day Money-Back Guarantee on our Saam Cream.
15-Day Money-Back Guarantee
We encourage customers to use Sherells Saam Cream consistently for 15 days as directed.
If, after 14 days of regular use, you do not notice any visible improvement in your skin, you may request a refund under the following conditions:
Eligibility for Refund
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The product must have been used for at least 14 consecutive days.
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The refund request must be submitted within 15 days from the date of delivery.
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The customer must return the used product container and any remaining product to Sherells.
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Proof of purchase (order number or receipt) must be provided.
Refund Process
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Contact our customer support team within the 15-day guarantee period.
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Provide your order details and reason for the refund request.
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Return the product as instructed by our support team.
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Once the returned product is received and verified, a 100% refund of the purchase price will be processed.
Important Notes
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Sherells reserves the right to reject refund requests that do not meet the conditions of this policy.
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This guarantee applies only to products purchased directly from Sherells or authorized sellers within the Kingdom of Saudi Arabia and United Arab Eraminates.
For refund requests or assistance, please contact our customer support team.
Sherells – Your Satisfaction, Our Commitment.