Privacy Policy

Sherells Privacy Policy

At Sherells, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order with us in the Kingdom of Saudi Arabia (KSA).

Information We Collect

When you place an order or contact us, we may collect the following information:

  • Full name

  • Phone number

  • Email address

  • Shipping address

  • Billing details

  • Order details

  • Payment information

How We Use Your Information

We use your personal information to:

  • Process and deliver your orders

  • Contact you regarding your order

  • Provide customer support

  • Improve our products and services

  • Send order updates, offers, or promotional messages

  • Prevent fraud and protect our business

Payment Security

Your payment details are processed securely through trusted payment service providers. Sherells does not store your full card or banking details.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share necessary information only with trusted service providers, such as:

  • Delivery/courier companies

  • Payment processors

  • Customer support tools

  • Legal or regulatory authorities when required by law

Cookies and Tracking

Our website may use cookies to improve your browsing experience, remember your preferences, analyze website traffic, and support marketing activities.

You may disable cookies through your browser settings, but some website features may not work properly.

Data Protection

We take reasonable security measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

Your Rights

You may contact us to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your personal information

  • Opt out of promotional messages

Children’s Privacy

Our products and services are not intended for children under the age of 18. We do not knowingly collect personal information from children.

Policy Updates

Sherells may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

Contact Us

For privacy-related questions or requests, please contact our customer support team.

Sherells – Protecting Your Privacy, Earning Your Trust.